Comfort and
compassion when
it’s needed most
Time is precious. Especially when facing the loss of a loved one. At Serenity First, our life's work is to ensure each moment is as peaceful, comfortable, and meaningful as possible. We believe in hospice care that treats patients and caregivers like family with warmth and understanding - offering clarity, guidance, and real human connection every step of the way.
Comfort and
compassion when
it’s needed most
Time is precious. Especially when facing the loss of a loved one. At Serenity First, our life's work is to ensure each moment is as peaceful, comfortable, and meaningful as possible. We believe in hospice care that treats patients and caregivers like family with warmth and understanding - offering clarity, guidance, and real human connection every step of the way.
Talk to Our Care Team
Fast Response
Evaluations and admissions within hours.
Heartfelt Care
A consistent team that treats your family like their own.
Local Commitment
Privately owned and proudly serving Virginia.
Inspired by Family, Guided by Heart
Founded in Richmond by nurse Debbie Johnston, Serenity First was inspired by her father's own end-of-life story and built on the belief that hospice care should always feel familial and warm. What began as one location has grown across Virginia, but that personal touch remains the same.
Staunton • Richmond • Tappahannock
Meet the Leadership TeamOur Process & What to Expect
Referral
Call us or receive a referral from your healthcare provider
Consultation
Get a complimentary consultation with one of our hospice experts.
Personalized Care Plan
Evaluate your loved one’s unique needs – supporting comfort, dignity, and living their life, their way.
Ongoing Family Support
24/7 care coordination and emotional support
Our Comfort Care Services
Clinical Care
Led by experienced Medical Directors and RNs, our team provides expert, compassionate care wherever patients call home.
Transition to Home Program
Eight hours of in-home CNA support within the first 48 hours to ensure comfort and confidence returning home.
Spiritual Guidance
Compassionate chaplain-led care that nurtures peace, purpose, and comfort for every faith and belief.
Pet Therapy
Certified therapy animals bring joy, reduce anxiety, and provide meaningful companionship to patients.
Massage Therapy
Gentle, therapeutic touch that eases pain, calms the mind, and promotes relaxation and emotional well-being.
Music Therapy
The healing power of music—bringing connection, comfort, and cherished memories to patients and families.
Family Services
Emotional and practical support for loved ones through counseling, bereavement care, and family resources.
Funeral Planning
Compassionate guidance and coordination with local funeral homes to ease the burden of planning during grief.
The Serenity First Hospice Difference
Rapid Response & Same Day Start of Care
94 percent of our starts of care begin within 2.5 hours of the initial call for help.
Transition to Home Program
CNA support for the first 48 hours to ensure comfort and stability during the transition home
Same Nurse Continuity - 24/7
You won't experience a nurse merry-go-round of strangers through your home. Our smaller patient-to-nurse ratios helps build more trusting relationships.
Local Leadership
Our owners and senior leadership visit patients and families personally, ensuring the highest standard of care. We're neighbors helping neighbors.
Full Coverage
All hospice medications, equipment, and supplies included – no hidden costs or surprise bills or cutting corners. You get everything we promise.
Average admission time: 2.5 hours
Your Neighbors in Care
At Serenity First, our nurses and care team are the heart of every visit. They bring years of hospice experience and genuine compassion to each family they serve – providing comfort, clarity, and reassurance through every stage of care. Our clinicians build lasting relationships that make hospice feel personal and patients feel loved.
Join a Team that Leads with Heart
Serenity First invests in people who bring compassion to every moment – for patients, families, and each other.
We offer competitive compensation, ongoing training, and a culture built on respect and support. Our team members stay with us because they feel valued and empowered to do meaningful work.
Messages from Families We’ve Helped
Overall Quality & Family Satisfaction Score
Not sure where to start? We're here 24/7.
For Hospitals
We are here to be an extension of your care plan and seamless continuum of care for your patients.
For Professional Caregivers
Join our compassionate team and make a difference in the lives of patients and families every day.
